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- Virtual delivery
Delivers seamless, reliable, repeatable IT support that reduces downtime and maximizes productivity
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- Proactive and predictive issue detection, case creation, and notification
- Advanced tech support 365 x24 x7
- Next business day onsite labor and parts prioritization
Looking for a step-up for your business and your employees' support experience? Lenovo Premier Support gives VIP treatment to both your IT staff and end users.
Get a direct line to most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they're measured on first-time fixes so they're committed to prompt and accurate resolution.
You also have access to technical account managers who act as a single point of contact for case management. You'll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you'll keep system downtime and productivity interruptions to an absolute minimum. That's the Premier difference.
Get a direct line to most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they're measured on first-time fixes so they're committed to prompt and accurate resolution.
You also have access to technical account managers who act as a single point of contact for case management. You'll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you'll keep system downtime and productivity interruptions to an absolute minimum. That's the Premier difference.
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Service Plan Documentation
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Coverage Period: 63monthsManufacturer Product Line: LenovoModel: Premier Support UpgradeResponse Time: Next Business DayService Included: Parts and labor
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This product is subject to our return policy. Please see our complete return policy for details.
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Class of Equipment: Desktops
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0 lbs
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81111812
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Warranty Period: Extended service agreement
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