NOTE: Images may not be exact; please check specifications.
- In Stock
- Virtual delivery
With Pickup and Return and Accidental Damage Protection, HP provides onsite and remote assistance for your covered hardware.
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials
HPE Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
-
Service Plan Documentation
-
Coverage Period: 3yearsManufacturer Product Line: Electronic HP Care PackModel: Pick-Up and Return Service with Accidental Damage ProtectionResponse Time: 3 to 7 business daysService Hours: 9 hours a day / 5 days a weekService Hours: 9x5 (Excludes Holidays)Service Included: Accidental Damage ProtectionService Included: Parts and laborService Included: Pick-upService Included: Remote diagnosisService Included: Return shipping
-
Due to manufacturer restrictions, all returns for this item must be within 60 days.
-
Class of Equipment: Notebooks
-
0 lbs
-
81111812
-
Warranty Period: Extended service agreement
14