Powered Services

Elevate Your Organization with Cisco Powered Services from Connection

Connection is a top-tier Cisco partner and offers Cisco Powered Services on key Cisco technologies to customers.

Qualified by Cisco after rigorous training, extensive testing, and thorough auditing. We have met the highest standards to achieve Cisco Powered Services specializations.
Elevate Your Organization with Cisco Powered Services from Connection
Managed Extended Detection and Response (XDR) Services

Managed Extended Detection and Response (XDR) Services

Today’s cybersecurity landscape is a constant barrage of alerts that can overwhelm even the most capable IT teams. Building a full, 24x7 Security Operations Center is often cost-prohibitive and complex.

Connection Managed XDR provides an immediate, expert-led solution. Acting as a seamless extension of your team, we deliver enterprise-grade 24/7 threat detection, triage, and response—all without the prohibitive cost of building an in-house SOC.

Powered by Cisco XDR and backed by a 15-minute critical alert SLA, we turn alert noise into decisive action. This frees your team from alert fatigue and allows them to focus on business-critical tasks, while we proactively protect your organization from threats that siloed tools can't detect.

Why Organizations Choose Managed XDR Now

Clear Signals for Managed XDR Adoption

No 24x7 Coverage: Your environment is vulnerable nights, weekends, and holidays.

Alert Fatigue: Staff is drowning in security alerts and ignoring critical warnings.

Siloed Security Tools: Patchwork systems create blind spots and slow manual correlation.

Slow Detection or Missed Incidents: Threats are discovered days or months after they occur.

Recent Breach or Compliance Scare: A security incident or failed audit revealed monitoring gaps.

Digital Transformation: Current security cannot confidently extend to cover cloud, new remote work, or office expansion.

Lacking Security Talent: The team is understaffed, overworked, or lacks specialized 24x7 expertise.

What You Get with Managed XDR

Managed XDR provides full-stack visibility across cloud, network, email, identity, firewall, and endpoints—correlated in one place through Cisco XDR. AI-assisted analytics including behavioral analytics, anomaly detection, attack chaining, and automatic enrichment to surface real incidents fast. You also get automated and guided response with playbooks, workflows, and pivot actions that speed containment—user-triggered, incident-triggered, or scheduled.

Outcomes that Matter

Detect Protection Essentials icon
Detect sooner (correlation across multiple integrated products; less noise).
Reducetime on Breach Protection Advantage icon
Reduce investigation time (visual incidents, event chaining, auto-enrichment).
Accelerate on Breach Protection time icon
Prioritize by business impact and accelerate response.

Real security operations, not just alerts: Runs 24x7 across the entire incident lifecycle—detect, triage, analyze, contain/remediate, recover, and continuously improve

Built to integrate: Native Cisco integrations plus open third-party connections—without “reinventing the wheel”

Forensics-ready retention: Data storage to support investigations and regulatory requirements

Next-generation Protection, Managed by Experts

Connection’s Managed Firewall service delivers enterprise-grade network security with real-time threat intelligence, automated response, and proactive rule management—powered by Cisco XDR and integrated with Port53’s Managed Detection and Response (MDR) platform.

Our security specialists continuously optimize and monitor your firewalls to enforce policies, detect and prevent intrusions, and ensure compliance—all while reducing operational overhead for your internal IT team.

Next-generation Protection, Managed by Experts
Simplify Security. Strengthen Defense.

Simplify Security. Strengthen Defense.

Cyber threats evolve fast—your firewall should too. Connection’s Managed Firewall service gives you peace of mind with around-the-clock protection, configuration management, and expert oversight, so your organization stays secure and compliant without the complexity.

Managed Firewall Services Key Benefits

  • Expert Configuration and Optimization—We perform a full firewall health check and rule review to align with your unique security policies.
  • Continuous Monitoring (24x7)—Real-time health, performance, and threat monitoring ensures rapid response to critical incidents.
  • Intrusion Detection and Prevention—Proactively blocks exploits and malware using next-gen threat intelligence.
  • Security Policy Enforcement—We consistently apply network segmentation, access control, VPN, and compliance safeguards.
  • Change and Patch Management—Stay up to date with the latest firmware and security patches—managed seamlessly.
  • Integrated Response—For MDR clients, firewall events trigger immediate analyst action per SLA.

Meraki Access Managed Services

Managing enterprise Wi-Fi and LAN environments can be complex, especially across multiple locations. Outages, slow connections, and manual updates drain productivity and expose your business to security risks.

Meraki Access Managed Services helps boost your business with fast, secure, cloud-managed connectivity. This fully-managed LAN and Wi-Fi solution features integrated analytics, proactive monitoring, and real-time control—all powered by Cisco Meraki’s advanced cloud platform and delivered by Connection.

Connection brings your entire network together with cloud-first tools and centralized control—streamlining setup, monitoring, and optimization across every location. Discover how Meraki Access Managed Services can boost your business performance.

Meraki Access Managed Services
Predictable Outcomes

Built for Control, Visibility, and Uptime

Flexible Wi-Fi Experiences
  • Create seamless employee and guest networks with customizable access and prioritized bandwidth.
End-to-end Management and Visibility
  • Gain full control and insight into devices and user activity with cloud-based analytics and reporting.
Performance and Uptime
  • Ensure consistent performance with SLOs and automated firmware updates.
Secure and Protect Your Network
  • Detect and contain threats in real time, using AI-driven security and alerts.
Expert Guidance and 24x7 Support
  • Rely on around-the-clock support, proactive monitoring, and scalable insights.