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ManageEngine ServiceDesk Plus is comprehensive help desk and asset management software that provides help desk agents and IT managers, an integrated console to monitor and maintain the assets and IT requests generated from the users of the IT resources in an organization. The IT help desk plays an important part in the provision of IT Services. It is very often the first contact the users have in their use of IT Services when something does not work as expected. The IT help desk is a single point of contact for end users who need help.
To make the process of reporting the issues to the IT help desk easier, ManageEngine ServiceDesk Plus provides you with a self-service portal where you can log your complaints and issues online with the help of a web-based form. Once you have filed your issue, it gets listed in your request view page, where you can keep track of the logged issue.
To make the process of reporting the issues to the IT help desk easier, ManageEngine ServiceDesk Plus provides you with a self-service portal where you can log your complaints and issues online with the help of a web-based form. Once you have filed your issue, it gets listed in your request view page, where you can keep track of the logged issue.
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Software Subcategory: Business applications
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This product is subject to our return policy. Please see our complete return policy for details.
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