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Progress Corp. Standard Maintenance and Support Renewal for DataDirect Connecr for ODBC 1 Year

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Item#: 41943070 // MFG Part#: 6227220-2024-564796 // By: Progress
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  • In Stock
  • Virtual delivery

Keep your software updated and running smoothly 

Ordering Information
  • Access to telephone and online support
  • Online access to log, update, track and escalate support requests
  • Access to new releases

Under Standard Maintenance and Support the Progress technical support team is available 24x7 for reporting an issue. If End User has chosen this support offering and experiences a Severity issue with the Severity level of 1 or 2 outside the normal business hours in the time zone of the country in which End User resides, it is recommended that End User telephone for support (as opposed to submitting a support request online via the Progress SupportLink portal). See section 2.3 above for guidance on how to obtain telephone support outside of the Maintenance and Support Hours applicable for the End User’s geographical region.


The upgrade from the Standard level support offering to the Mission Critical level support offering is possible at any time that Progress makes Mission Critical Maintenance and Support available for the applicable products. Additional fees will apply for the upgrade in the support level.