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Lenovo's comprehensive end-to-end service portfolio includes award-winning warranty support. Lenovo offers a worldwide single source solution that helps you realize your objectives for cost efficiency, improved service levels and end user productivity and satisfaction, wherever you are!
All Lenovo warranties include phone access to customer support and full coverage on labor, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labor repair coverage where labor is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovo’s normal in-country business hours. Calls received after 4:00pm local time will require an additional business day for service dispatch.
All Lenovo warranties include phone access to customer support and full coverage on labor, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labor repair coverage where labor is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovo’s normal in-country business hours. Calls received after 4:00pm local time will require an additional business day for service dispatch.
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Service Plan Documentation
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Coverage Period: 3yearsResponse Time: Next Business DayService Hours: 9x5 (Excludes Holidays)Service Included: On-siteService Included: Parts and labor
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Due to manufacturer restrictions, all returns for this item must be within 45 days.
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Class of Equipment: Storage arrays
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0 lbs
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81111812
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