- Virtual delivery
- Hardware Replacement
- Technical Support
- Firmware Upgrades
Fortinet's FortiCare 8 x 5 Enhanced Support offering includes access to real-time ticket system, an interactive chat feature, and online technical documentation. Together, these options allow customers to have fast and easy access to the technical answers they need. Additionally, 8 x 5 Enhanced Support includes return and replace hardware support. Enhanced support additionally provides firmware updates for FortiOS.
Service Plan Documentation
Coverage Period: 5.00 year(s)Response Time: Next Business DayService Hours: 8x5Service Included: Firmware upgrades, Hardware replacement, New releases, Technical support
Fulfillment Type: Maintenance OnlyMaintenance Included: Yes
This product is subject to our return policy. Please see our complete return policy for details.
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