- Virtual delivery
- Advance Parts Replacement
- Technical Support
- Virus Definitions Update
Customers who need round-the-clock access to mission critical support services will find that 24x7 comprehensive support meets their requirements. In addition to online ticket access and online chat, 24x7 includes telephone support at any time day or night. 24x7 also includes an advanced exchange hardware replacement RMA benefit so that customers can sustain high levels of availability.
Service Plan Documentation
Coverage Period: 1.00 year(s)Service Hours: 24x7Service Included: Advance parts replacement, E-mail database update, Intrusion definitions update, New releases, Technical support, URL database update, Virus definitions update
Fulfillment Type: Maintenance OnlyMaintenance Included: Yes
This product is subject to our return policy. Please see our complete return policy for details.
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