Dell 3 Year Next Business Day to 5 Year Pro Support

No one likes the thought of a failed hard drive, especially in a world where sensitive data on that hard drive could be at increased risk of exploitation. New and sophisticated data recovery technologies have made enormous amounts of confidential information vulnerable, even on malfunctioning drives. In addition, national security issues and data privacy regulations dictate greater-than-ever attention to security measures. As a result, many companies now choose to retain possession of their failed hard drives instead of returning them to the manufacturer during replacement, a procedure that can conflict with many standard warranty agreements. Maintaining data security has become a paramount concern.
The Keep Your Hard Drive service puts Dell customers - from small businesses to large public companies and government agencies - in complete control of their data, allowing them to keep failed hard drives under limited warranty when replacement hard drives are delivered. It's a solution that puts you in charge of your data and hard drive disposal.
The Keep Your Hard Drive service is designed to enable organizations to retain physical control over sensitive data, while preserving all the benefits of the Dell Limited Warranty on Failed Hard Drives. Normally, customers are required to return the drive under limited warranty to Dell when receiving replacements at no additional charge. The Keep Your Hard Drive service waives that requirement, allowing for maximum data control, security and disposal options.
The Keep Your Hard Drive Service is available at the time of system purchase or anytime before your system experiences a hard drive failure, while the system remains under limited warranty. Dell offers same-day or next-business-day delivery of hard drive replacement, depending on your service contract.