Customer Care

Technical Support

International Orders

We welcome international sales. If you are shipping to an address outside the U.S. please call 1-603-355-6005 and we will take your order over the phone. You may also fax your order to 1-603-683-0515.

You may pay for your order with a credit card, money order or check drawn on a U.S. bank. We accept American Express, MasterCard, VISA and Discover Card/NOVUS. At this time, we cannot accept purchase orders from our international customers.

International orders will be shipped on an international air freight carrier and are subject to the carrier's shipping fees. International air carriers provide door-to-door delivery of packages weighing up to 150 pounds, usually within 24 to 96 hours. Packages exceeding this limit will be shipped by an alternate carrier. Tax or duty charges must be paid by the purchaser upon receipt. If you are concerned about delivery of your package or would like a shipping charge estimate, ask your sales representative when you place your order.

Phone orders may be shipped to the following countries:

Country Code
American Samoa AS
Anguilla AI
Antigua AG
Aruba AW
Australia AU
Austria AT
Bahamas BS
Bahrain BH
Barbados BB
Belarus BY
Belgium BE
Bermuda BM
British Virgin Islands VG
Canada CA
Canary Islands IC
Cayman Islands KY
Congo, Democratic Republic of CD
Cook Island CK
Cyprus CY
Denmark DK
Dominica DM
Dominican Republic DO
Estonia EE
Faroe Islands FO
Fiji Islands FJ
Finland FI
France FR
Germany DE
Gibraltar GI
Country Code
Greece GR
Greenland GL
Grenada GD
Guadeloupe GP
Guam GU
Guernsey GG
Guinea Republic GN
Haiti HT
Hong Kong HK
Hungary HU
Iceland IS
India IN
Ireland IE
Italy IT
Jamaica JM
Japan JP
Jersey JE
Korea, Republic of KR
Luxembourg LU
Macau MO
Madagascar MG
Malaysia MY
Martinique MQ
Montserrat MS
Monaco MC
Morocco MA
Nepal NP
Netherlands Antilles AN
Netherlands NL
New Zealand NZ
Norway NO
Papua New Guinea PG
Country Code
Philippines PH
Portugal PT
Reunion Island RE
Romania RO
Saipan MP
Samoa WS
Seychelles SC
Singapore SG
Somalia SO
Spain ES
St. Kitts KN
St. Lucia LC
St. Maarten AN
St. Vincent VC
Sweden SE
Switzerland CH
Tahiti PF
Taiwan TW
Thailand TH
Togo TG
Tonga TO
Turkey TR
United Kingdom* GB
US Virgin Islands VI

*Includes England, Northern Ireland, Wales and Scotland.

Shipments to Puerto Rico and the U.S. Virgin Islands are subject to the standard domestic shipping charges and purchasers are responsible for tax and duty charges upon receipt.

Tax or Duty Charges Must Be Paid By Purchaser Upon Receipt.

Shipments to Canada are charged freight, and purchasers are responsible for tax and duty charges upon receipt.

Unless otherwise indicated, products are available in U.S. versions only. External hardware operates on 120 V alternating current (60 cycles). Software and documentation are in English Certain products may not be available for export, while other products may not be eligible for upgrade or warranty. Please ask for details when you place your order. We will replace defective software immediately and will repair or replace defective hardware at our discretion.