Lenovo 3-Year Essential Service 24x7 4-Hour YourDrive YourData

  • Lenovo
  • 34676210
  • 91Y8530
  • In Stock
  • Virtual delivery
Ordering Information
$1,470.00
  • YourDrive YourData
  • On-site
  • 24x7 Service
Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.

4hr onsite response time in 24x7 service window: Customers can greatly benefit from fast response to their business critical issues with an exceptional service coverage window of 24-hour, seven day per week support. Once the customer’s incident is registered with the Lenovo call center, an agent will troubleshoot the customer problem remotely. If it is determined that an onsite visit in needed to resolve the problem, a technician is dispatched to arrive at the customer’s location within 4 hours. The response time (4 hours) is measured during the round-the-clock service window (24x7). So for example, if a call is placed at 3:00 a.m. on Saturday morning, a technician will be onsite at the customer location by 7:00 a.m., the same day, Saturday morning.

Protect sensitive data and maintain compliance with corporate retention and disposal policies to alleviate liability risks. Lenovo’s YourDrive YourData retention service covers all system drives to help:
• Keep your data under your control
• Meet data privacy requirements
• Dispose of the drive at your discretion