- Hewlett Packard Enterprise
- Virtual delivery
This level of Foundation Care provides Next Business Day hardware exchange and includes shipping.
- Hardware Exchange
- Next Business Day
HP Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you to resolve hardware and software problems on your HP networking products. Hardware exchange offers a reliable and fast parts exchange service for eligible HP networking products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HP Foundation Care Exchange Service is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance. Software support provides remote technical support and access to software updates and patches. Customers can access updates to software and reference manuals as soon as they are made available. In addition, HP Foundation Care Exchange Service provides electronic access to related product and support information, enabling any member of your IT staff to locate commercially available essential information. You can chose from two reactive exchange support levels to meet your business and operational needs: Next Business Day or 4-Hour Hardware Exchange.
Service Plan Documentation
Coverage Period: 5.00 year(s)Response Time: Next Business DayService Included: Advanced Exchange, Shipping
Fulfillment Type: NoneMaintenance Included: No
This product is subject to our return policy. Please see our complete complete return policy for details.
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