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Microsoft On-site Replace Add-on

  • Microsoft
  • 34376348
  • HSG-00001
  • In Stock
  • Virtual delivery

Boost your Surface warranty to Next Business Day service.
Ordering Information
  • Next business day shipping
  • For Surface Pro, Laptop and Surface Book
  • For new and existing Microsoft Complete customers

Please see the Compatibility Notes for a list of Microsoft Surface Complete Warranties for which this product may be purchased as an add-on.

What is Next Business Day (NBD) service?

A: Next Business Day Onsite is a new add-on service available for purchase with Microsoft Complete plans.  

Q: Who can purchase the Next Business Day services?

A: New and existing customers with a Microsoft Complete plan can purchase the new services.

Q: What devices are eligible to purchase NBD services?

A: Surface Pro, Laptop and Surface Book.

Q: If a customer already has a Microsoft Complete plan and wants to purchase NBD service, will the NBD benefit last for 3 years?

A:  No, the NBD benefit will expire when the Microsoft Complete coverage expires.

Q: When does the plan expire?

A: On the last day of the Microsoft Complete plan coverage.

Q: Can customers who purchase Microsoft Extended Hardware (EHS) service purchase an NBD service?

A: No. NBD services can only be added to Microsoft Complete plans.