- Hewlett Packard Enterprise
- Virtual delivery
- 24x7 Service
- Account Support Manager
HPE Proactive Care Advanced Service expands on HPE Proactive Care Service and is designed to help you maximize the benefits of IT investments, maintain IT infrastructure stability, achieve business and IT project objectives, reduce operational costs, and free your IT staff for other priority tasks. Your assigned HPE Account Support Manager (ASM) provides personalized technical and operational advice, including HPE best practices gleaned from HPE’s broad support experience. HPE Proactive Care Advanced can help to save you time with real-time monitoring and analysis of your devices that are connected to HPE, creating personalized proactive reports with recommendations to help prevent problems in your IT infrastructure.
Service Plan Documentation
Coverage Period: 3.00 year(s)Response Time: 6 HoursService Hours: 24x7Service Included: On-site, Remote diagnosis, Remote monitoring, Remote Support, Technical support
Fulfillment Type: NoneMaintenance Included: No
Due to manufacturer restrictions, all returns for this item must be within 60 days.
Class of Equipment: Servers
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