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All new capabilities combined with the just-released Office 2016 apps means there’s never been a better time to get the most comprehensive Office 365 offering.

What Is Office 365 E5?

Office 365 E5 is a new suite offering that includes new feature value across three categories of investments in Real-time Communications, Analytics, and Advanced Security. Features across the categories are listed below:

  • Real-time Communications—Cloud PBX, PSTN Conferencing, Skype Meeting Broadcast, and PSTN Calling as an add-on based on availability
  • Analytics—End-User Analytics with Power BI and Organizational Analytics with Delve Analytics
  • Advanced Security—Office 365 Advanced eDiscovery, Secure Attachments and Safe URLs with Advanced Threat Protection, and Access Control with Customer Lockbox
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What Are the Benefits of Office 365?

  • Built for teams and networks—Now with Skype for Business you can simplify your infrastructure with one platform for calling, conferencing, video, and sharing. Connect your teams with the experience they love, in the Office applications they use every day.
  • Personalized and organizational insights—Easy-to-use live data monitoring and in-depth analysis tools let you discover new stories in your data with even more interactive reports, simpler dashboards and compelling data visualizations
  • People-centric security—Microsoft handles your security so you don’t have to. Now you have even more control with increased privacy, transparency and refined user controls - it’s easy to see why this is the most secure Office ever.

What Is Going to Happen to E4?

E4 will be sunset June 30, 2016 in all channels. Customers should continue using the Office 365 plan they are using today. When customers' plans come up for renewal prior to June 30, 2016, they should renew to their current plan or transition into E5 or into E3 with Skype for Business Plus CAL subscription. E4 will appear on the Price List until June 30, 2016.

What Will the Transition Options Be for E4 Customers?

Existing customers will be able to step up to E5 following a standard licensing motion for upgrades via step-up SKUs that charge the difference between what the customer currently has and E5 as the step-up price to E5. They will also have the option of just adding Cloud PBX on top of E3.

For customers who wish to maintain their current licensing position, they will be able to renew into E3 and the Skype for Business Plus CAL (or renew with E4 prior to June 30, 2016). In this particular scenario, there will be a user subscription license (USL) version of Skype for Business Plus CAL that customers can add to.


PSTN Frequently Asked Questions

Q: What is PSTN Conferencing?
A: PSTN Conferencing (PSTN: Public Switched Telephone Network) allows meeting attendees to dial-in to Skype meetings from virtually any device. Meeting organizers can also dial-out to attendees to connect them to the audio portion of the meeting. Organizations can consolidate conferencing solutions and simplify operations while reducing complexity and support costs for IT while enabling employees to work from virtually anywhere.

Q: What is PSTN Calling?
A: PSTN Calling provides domestic and international calling plans with Skype for Business. This allows organizations to subscribe to calling plans from Office 365, using existing phone numbers or getting new ones.

Q: When and where will PSTN Conferencing and PSTN Calling be available?
A: PSTN Conferencing and PSTN Calling, as well as the inclusion of PSTN Conferencing in E5, are subject to geographical and channel availability. Initial availability for select geographies and licensing programs, as noted below, will be on December 1, 2015. Additional availability dates will be announced at a later time.


PSTN Conferencing

Tolled Dial-in numbers will be available in the following countries and territories: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hong Kong, Hungary, India, Ireland, Israel, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Romania, Russia, Singapore, Slovak Republic, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, United States.

PSTN Calling

PSTN Calling will only be available in the United States at launch.

For more information, complete this Information Request Form or contact an Account Manager at 1.800.800.0014.