Ivanti - A Solution for Every Problem

What Is Ivanti?

Ivanti is where IT goes to get work done. You need to make sure that John—who hasn’t worked for you since late 2014—can’t keep logging into your software. You must reduce logon times, track your IT assets, keep the user experience clean, and deliver IT service more efficiently. From IT asset, patch, and systems management to IT service delivery, Ivanti can help you succeed.

Ivanti Dashboard

A Solution for Every Problem

Stretch your IT budget and resolve your organization's biggest IT headaches with IT Service Management. Imagine a comprehensive yet easy-to-use IT service management solution that enables you to deliver quality IT and business services consistently across the enterprise. Available on-premises, in the cloud, or as a hybrid model, Ivanti Service Desk, powered by Landesk, is a highly configurable solution that offers all the capabilities expected from an enterprise-class service management system, including an ITIL®-verified process and market-leading self-service.

Manage and Automate Workflows and Processes

Ivanti Service Desk is a process-driven solution that enables you to manage and automate the lifecycle of your processes—from initiation to updating to closing. The powerful process core ensures that no process can be circumvented. Ivanti Service Desk lets you:

  • Build, modify, and automate ITSM and business processes or get started quickly with pre-defined configurable processes such as incident, request, change, HR, and more
  • Automate repetitive tasks such as password resets or service request fulfillment, freeing staff for other projects
  • Orchestrate cross-system IT automation to create efficiencies and reduce human error
  • Gain the ability to take action, resolve issues, and manage your service portfolio

Benefit from Technology that’s Easy to Use and Own

The solution is very scalable and flexible. You can easily set up and design the service desk system to meet business needs. You can also configure the solution without coding to meet changing requirements, and realize faster time-to-value without disrupting users.

Contact an Account Manager today to learn more.

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