Hewlett Packard Enterprise - Don't Let Downtime Cost Your Organization

Hewlett Packard Enterprise Education Services plan, develop, and deliver training solutions that help ensure your workforce, including IT and end-user staff, have the right skills at the right time to embrace and adopt the new style of IT. Hewlett Packard Enterprise Education Services drive streamlined implementation, reduce downtime, and maximize return on investment.


Even a little IT downtime has a big price tag.

Hewlett Packard Enterprise Foundation Care Service

Hewlett Packard Enterprise Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with Hewlett Packard Enterprise and selected third-party products.


Service Feature Highlights

  • Choice of Foundation Care service-level options
  • Escalation management
  • Electronic remote support solution
  • Basic software support and collaborative call management for non-HPE software on eligible HPE hardware products
  • Access to electronic support information and services


  • Hewlett Packard Enterprise Proactive Care Service

    Hewlett Packard Enterprise Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and performance of your converged infrastructure. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing an end-to-end support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.


    Service Benefits


    Deploy and Expand Easily and Rapidly:

    An experienced service partner like Hewlett Packard Enterprise can help you quickly and cost-effectively get your infrastructure up and running at peak performance, enabling you to quickly realize a return on your investment. Hewlett Packard Enterprise Installation and Deployment Services (IDS) make available to you a wealth of options, from deployment of simple rack-and-stack of discrete ISS servers, all the way to complex custom projects deployment within a distributed infrastructure environment. It's all available with a single, comprehensive framework, including the option of having the solution preconfigured and integrated in Hewlett Packard Enterprise's factories, so that you save time.

    Hewlett Packard Enterprise Installation Services

    Hewlett Packard Enterprise Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with Hewlett Packard Enterprise and selected third-party products.

    Hewlett Packard Enterprise Foundation Care helps you:

    • Save time and money
    • Improve your IT efficiency
    • Control risk and cost

Contact an Account Manager at 1.800.800.0019 to learn more.