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The Micro Focus OneStep Developer support plan, which is bundled with the Micro Focus Developer Kit, allows named contacts to call the support line as often as needed for help with application development. Priority response is provided for critical problems, while online support is available anytime. Micro Focus support engineers can streamline application development projects with recommendations on API and syntax usage, trouble-shooting guidelines, and sample code.
Whenever technical questions come up, the Micro Focus OneStep self-support website is ready to supply answers 24/7. Search the database for product information, check the FAQs for detailed explanations, and download service packs. Named contacts can
submit incidents online and the technical support specialists will respond by phone or email.