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A VMware Dedicated Strategic Technical Account Manager is a cross-functional advisor and customer advocate who serves as an extension of your strategic IT transformation team.
The VMware Dedicated Strategic Technical Account Manager Service (Dedicated S-TAM) provides a full time cross-functional advisor and customer advocate. This service is designed to support a long-term partnership between you and VMware to help transform your IT organization. The VMware Dedicated S-TAM Service is typically leveraged by the largest VMware enterprise and global customers that are making wide-scale strategic commitments to the VMware virtualization platform and the transition to IT service delivery models.