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Essential Support (This SKU is Essential Support only):
Critical IT processes run all hours of the night, and hackers, worms and malware intrusions do not keep business hours, so you need 24x7 access to Symantec’s best-in-class support engineers – a team of experts with the industry’s most comprehensive knowledge and experience in availability, security, performance and compliance software. Whether your company is small or large, local or multinational, a service interruption can mean significant loss to your business. Symantec recommends Essential Support Services as the minimal level of protection for most businesses. Key Benefits: Regular updates and upgrades insure your systems and products are current; Cost savings that come with selecting a value-priced service plan; 24x7 access to expert problem resolution through Symantec’s award-winning global delivery team.
Symantec Desktop and Laptop Option:
With the majority of business-critical information residing outside the data centers or on off corporate servers, protection for desktops and laptops is a must. The Symantec Desktop and Laptop Option is an easy-to-use solution which provides reliable automated file backup and recovery for Windows and Mac desktops and laptops. Symantec, the market leader in data protection, provides data privacy for CXO and higher management’s data using VIP profiles which provides exclusive rights to restore their data. Whether desktops and laptops are connected to the network or are working offline, the Desktop and Laptop Option provides continuous data protection regardless of the connectivity.
Symantec DLO supports file level deduplication and content aware deduplication of Outlook PST and Lotus Notes NSF files. Symantec DLO retains only one copy of a file or a PST/NSF attachment, which multiple users or computers may share. This process eliminates data duplication and increases efficiency in handling backup and storage.
Files can be backed up continuously, as per schedule, or manually ensuring safety and security of data stored on desktops and laptops. This data is protected and recoverable in the event of data loss or system failure. Not only improving data protection and efficiency, DLO enables users to have their personalized notifications and gives them the rights to restore their own files. It also maintains synchronization between multiple desktops and laptops, and hence the most updated file versions are available on all of a user's computers.
Routine administrative tasks can be delegated by creating Multi-level administrators with restricted or full privileges. Since DLO does not require a dedicated stand-alone server as competing products do, it easily integrates into an organization's existing IT infrastructure and policies, helping lower the total cost of ownership.