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          SonicWALL 2-year 24x7 Support for SRA EX7000 1000 Users

          SonicWALL 2-year 24x7 Support for SRA EX7000 1000 Users
          More From: Dell
          Item #: 17049716
          Mfr. Part#: 01-SSC-7904
          Availability: Temporarily Out-of-Stock
          Est. Ship: Call for next available delivery

            Ordering Information

            Dell SonicWALL E-Class Support 24x7 is designed for customers with Dell SonicWALL E-Class solutions. Available 24x7, E-Class Support delivers the enterprise-class support features and quality of service that enterprise companies require to keep their networks running smoothly and efficiently. E-Class Support includes:

            -Direct access. 24x7x365 access to a team of highly-trained, senior support engineers located at a Dell SonicWALL Enterprise TAC.
            -Telephone/email/web-based support. 24x7x365 telephone, email and web-based technical support.
            -Software/firmware updates. For all software and firmware updates and upgrades.
            -Hardware replacement. Advanced exchange for replacement of defective hardware.
            -Support tools. Access to Dell SonicWALL's electronic support tools.
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            Contents Service plan documentation
            Coverage Period 2 year(s)
            Response Type Advanced Exchange, Phone Support, Replacement
            Service Hours 24x7
            Service Included E-mail consulting, Firmware upgrades, Hardware replacement, Phone Support, Software Update, Software upgrades, Web support
            Returns Policy Due to manufacturer restrictions, all sales on this item are final.
            Class of Equipment Complicated network devices
            UNSPSC 81111812
            Warranty - Labor N/A
            Warranty - Parts N/A
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