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Need it even quicker? With Onsite Overnight Service, a comparable new or refurbished unit will be replaced by a technician within one (1) business day of your call.
You will receive the coverage of the Advanced Exchange program as well as an onsite technician dispatch service. Coverage includes the shipping of the advanced replacement unit to the customer’s site and return shipping of the defective unit via ground/LTL service. NEC-DS will ship outbound replacement using a (1) business day delivery service. NEC-DS must receive call prior to 3:00 PM EST in order for product to arrive next day business day. Shipments are only made during regular business hours, M-F, excluding major holidays.