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          Lenovo 5-year Onsite 9x5 NBD

          More From: Lenovo
          Item #: 16463309
          Mfr. Part#: 5WS0E76495
          Availability: In Stock
          Est. Ship: Virtual delivery

          • Next Business Day
          • Onsite Hardware Support
          • Parts and Labor

          This Lenovo provides Next Business Day onsite hardware support, including parts and labor.

          Ordering Information

          Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.

          All Lenovo warranties include phone access to customer support and full coverage on labor, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labor repair coverage where labor is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovo’s normal in-country business hours.
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          Coverage Period 5.00 year(s)
          Incident Timeframe 5.00
          Response Time Next Business Day
          Service Hours 9x5 (Excludes Holidays)
          Service Included On-site, Parts and labor, Repair
          Fulfillment Type Onsite Service
          Maintenance Included Yes
          Class of Equipment Servers
          UNSPSC 81111812
          Warranty - Labor N/A
          Warranty - Parts N/A
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