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          Lenovo 2-year Priority Support

          More From: Lenovo
          Item #: 18411764
          Mfr. Part#: 5WS0A22896
          Availability: In Stock
          Est. Ship: Virtual delivery

          • Remote Support
          • Software Support
          • Priority Call Routing

          Lenovo's Priority Support gives you call routing to advanced-level technicians, rapid resolution, and software support for this remote support service.

          Ordering Information

          Price:
          $48.87
           
          Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.

          Lenovo’s Priority Technical Support makes your priority our priority. Priority call routing to advanced-level technicians, electronic incident tracking, rapid response and rapid resolution. Bypass basic troubleshooting and experience shorter hold times, reduced repair times and higher first time fix rates, freeing up your resources to focus on mission-critical business activities. Priority Technical Support Features priority call routing, local language tech-to-tech support, escalation management and electronic call tracking and third party software support. Priority Technical Support is not available in all regions. The customer must have a service contract with the software vendor. If the customer does not have a software agreement, Lenovo will provide a courtesy transfer to the appropriate toll-free support line. Service is limited to software vendor service hours.
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          Contents Service Plan Documentation
          General
          Coverage Period 2.00 year(s)
          Service Included Phone consulting, Remote Support, Software support, Technical support
          Licensing
          Fulfillment Type Tech Support Only
          Maintenance Included No
          Returns Policy This product is subject to our return policy. Please see our complete return policy for details.
          Service
          Class of Equipment Notebooks
          UNSPSC 81111812
          Warranty - Labor N/A
          Warranty - Parts N/A
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