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The Lenovo 9x5 Next Business Day Onsite Service provides parts and labor repair coverage where labor is provided onsite at your place of business or home.
If Lenovo determines that your product problem is covered by the product warranty and cannot be resolved over the telephone, a technician will be dispatched to arrive onsite on the next business day. Service is available 5 days per week (Monday through Friday) during Lenovo’s business hours. Calls received by the call center after 4PM local time will require an additional business day for service dispatch.