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Call coverage is critical for administrative assistants and others who must monitor and manage the status of calls. It requires the ability to instantly determine the status of numerous lines beyond those of the Cisco IP Phone 8851 and 8861 models. Cisco's IP Phone 8800 Key Expansion Module extends the capabilities of Cisco IP Phone 8851 and 8861 models with additional buttons and a color LCD display. This key expansion module adds 18 physical keys with access to 18 additional keys, using the page keys, for a total of 36 additional keys. You can connect up to three Cisco IP Phone 8800 Key Expansion Modules to the IP Phone 8861, and up to two Cisco IP Phone 8800 Key Expansion Modules to the IP Phone 8851.