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Cisco Prime Collaboration provides simplified, unified management for Cisco voice and video networks that allows enterprises to extract the full value from their unified communications and collaboration technology investments. The solution removes management complexity and provides automated, accelerated provisioning, real-time monitoring, and proactive troubleshooting in one integrated product. A premier operations experience is provided through an intuitive user interface and an optimized operator methodology including automated workflows that ease implementation and ongoing administration.
Cisco Prime Collaboration provides accelerated, automated provisioning of Cisco Unified Communications and continuous real-time monitoring and advanced troubleshooting tools for Cisco Unified Communications and Cisco TelePresence systems including the underlying transport infrastructures.
The solution offers efficient, policy-based voice provisioning through an intuitive user interface that provides a single view of a subscriber and the subscriber's services as well as a consolidated view of subscribers across the organization. Provisioning features include automated processes for Cisco Unified Communications initial deployments and for "day-2" moves, adds, changes, and deletions (MACDs). The solution also allows delegation of voice provisioning changes, and a self-care portal allows end users to control preference settings.
Cisco Prime Collaboration also provides efficient, integrated service assurance management through a single, consolidated view of the Cisco voice and video collaboration environment. Real-time monitoring of voice and video networks includes dashboard summaries and alarm correlation. The solution proactively notifies operators of issues and facilitates speedy resolution of problems through proactive fault detection and rapid isolation using purpose-built diagnostic tools. For video, the solution allows operators to view end-to-end session paths over Cisco and third-party devices, and on Cisco Medianet routers, jitter and packet loss statistics help pinpoint hotspots affecting session quality.