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          Barracuda 1 Year Premium Support for Barracuda Spam Firewall 600VX

          Barracuda 1 Year Premium Support for Barracuda Spam Firewall 600VX
          More From: Barracuda
          Item #: 14847106
          Mfr. Part#: BSFV600A-P1
          Availability: Temporarily Out-of-Stock
          Est. Ship: Call for next available delivery

            Ordering Information

            Barracuda Premium Support ensures that an organization’s network is running at its peak performance by providing the highest level of 24x7 technical support for mission-critical environments. Customers will benefit from a dedicated account manager and a team of technical engineers who will provide fast resolution of high-priority support issues, ensuring that equipment maintains continuous uptime.

            Key Benefits of Premium Support:

            •24x7 global support
            •Priority response time to resolve mission-critical issues
            •Priority Level Agreements (PLAs) to guarantee that issues are resolved quickly
            •Dedicated support team that is familiar with your environment
            •Proactive monitoring for optimal performance
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            Contents 1-Year Technical support subscription
            Coverage Period 1.00 year(s)
            Service Included Phone consulting, Technical support
            Returns Policy There are no returns allowed on Barracuda product without written prior approval by the Barracuda Account Rep or the Barracuda Tech Support Group. In the event of a return, IMMEDIATELY EMAIL to obtain an RMA

            This includes DOA and Eval request. Eval’s, have a hard 30 day return window. For eval to be returned, RMA needs to be issued by day 20 of the Eval period to insure that PCC can return the unit in a timely manner. Those that fall outside of the 30 day window will not receive an RMA.
            UNSPSC 81111812
            Warranty - Labor N/A
            Warranty - Parts N/A
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