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The AppSense Subscription and Support program provides its members with the opportunity to benefit from the latest product releases, service packs, upgrades and technical support directly from AppSense. As a member of the program, this ensures your AppSense solution is completely up to date and delivering you the benefits you expect from a best-in-class software solution.
Membership to the program guarantees you remain up to date with the latest product functionality, whilst allowing you to log issues directly and be provided with quality technical expertise in order to resolve technical queries promptly and effectively. Regardless of whether you are a small, medium or large enterprise the AppSense Subscription and Support program delivers a professional level of support and service to keep your AppSense investment operating at maximum efficiency. The following pages outline your level of support, the processes involved in logging support requests, response times and further information on additional services available from AppSense.