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The factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service products, as well as on safety practices and electrical codes, offering the customers the highest level of service available in the industry today. APC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish.
Once the equipment is assembled, an APC certified field service engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product.
Cleaning your system of dust and grime accumulated during normal operation will extend the life of the hardware.
During each preventive maintenance visit, the certified field service engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.