International Orders

          We welcome international sales. If you are shipping to an address outside the U.S. please call 1-603-355-6005 and we will take your order over the phone. You may also fax your order to 1-603-683-0515.

          You may pay for your order with a credit card, money order or check drawn on a U.S. bank. We accept American Express, MasterCard, VISA and Discover Card/NOVUS. At this time, we cannot accept purchase orders from our international customers.

          International orders will be shipped on an international air freight carrier and are subject to the carrier's shipping fees. International air carriers provide door-to-door delivery of packages weighing up to 150 pounds, usually within 24 to 96 hours. Packages exceeding this limit will be shipped by an alternate carrier. Tax or duty charges must be paid by the purchaser upon receipt. If you are concerned about delivery of your package or would like a shipping charge estimate, ask your sales representative when you place your order.

          Phone orders may be shipped to the following countries:

          Country Code
          American Samoa AS
          Anguilla AI
          Antigua AG
          Aruba AW
          Australia AU
          Austria AT
          Bahamas BS
          Bahrain BH
          Barbados BB
          Belarus BY
          Belgium BE
          Bermuda BM
          British Virgin Islands VG
          Canada CA
          Canary Islands IC
          Cayman Islands KY
          Congo, Democratic Republic of CD
          Cook Island CK
          Cyprus CY
          Denmark DK
          Dominica DM
          Dominican Republic DO
          Estonia EE
          Faroe Islands FO
          Fiji Islands FJ
          Finland FI
          France FR
          Germany DE
          Gibraltar GI
          Country Code
          Greece GR
          Greenland GL
          Grenada GD
          Guadeloupe GP
          Guam GU
          Guernsey GG
          Guinea Republic GN
          Haiti HT
          Hong Kong HK
          Hungary HU
          Iceland IS
          India IN
          Ireland IE
          Italy IT
          Jamaica JM
          Japan JP
          Jersey JE
          Korea, Republic of KR
          Luxembourg LU
          Macau MO
          Madagascar MG
          Malaysia MY
          Martinique MQ
          Montserrat MS
          Monaco MC
          Morocco MA
          Nepal NP
          Netherlands Antilles AN
          Netherlands NL
          New Zealand NZ
          Norway NO
          Papua New Guinea PG
          Country Code
          Philippines PH
          Portugal PT
          Reunion Island RE
          Romania RO
          Saipan MP
          Samoa WS
          Seychelles SC
          Singapore SG
          Somalia SO
          Spain ES
          St. Kitts KN
          St. Lucia LC
          St. Maarten AN
          St. Vincent VC
          Sweden SE
          Switzerland CH
          Tahiti PF
          Taiwan TW
          Thailand TH
          Togo TG
          Tonga TO
          Turkey TR
          United Kingdom* GB
          US Virgin Islands VI

          *Includes England, Northern Ireland, Wales and Scotland.

          Shipments to Puerto Rico and the U.S. Virgin Islands are subject to the standard domestic shipping charges and purchasers are responsible for tax and duty charges upon receipt.

          Tax or Duty Charges Must Be Paid By Purchaser Upon Receipt.

          Shipments to Canada are charged freight, and purchasers are responsible for tax and duty charges upon receipt.

          Unless otherwise indicated, products are available in U.S. versions only. External hardware operates on 120 V alternating current (60 cycles). Software and documentation are in English Certain products may not be available for export, while other products may not be eligible for upgrade or warranty. Please ask for details when you place your order. We will replace defective software immediately and will repair or replace defective hardware at our discretion.

          Customer Care

          • Phone Support
            M-F 8:30am to 5:30pm EST

          Technical Support

          • Phone Support
            M-F 9:00am to 5:30pm EST
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