FAQ
To help you learn about PC Connection, Inc. ("PC Connection"), here are answers to the questions we're asked most often.
What does PC Connection do?What kinds of jobs are available at PC Connection?What is it like to work in sales at PC Connection?What about non-sales jobs?What about promotions and advancement?What is the work environment like? Is there a dress code?How is the company doing?
Simply put, we supply technology products and solutions to a wide range of customers, from individual consumers to Fortune 500 businesses. We sell primarily through our sales force, catalogs, and Web sites, and offer overnight delivery of more than 100,000 IT products from leading manufacturers, including Apple, IBM, Hewlett-Packard, Microsoft, Cisco, Toshiba, Sony, Adobe, APC, and Lexmark. In recent years, our biggest growth area has been our staff of over 400 account managers. They work with business customers of all types to provide IT solutions and value-added services from computing and networking to high-end data storage.
We regularly interview employees for jobs in the following areas:
- Administration
- Advertising
- Business Management
- Customer Care
- Distribution
- E-commerce
- Finance
- Human Resources
- Information Services
- Marketing
- Sales
- Technical
Our staff of account managers and customer care specialists is the driving force of our growth and success, so we're always looking for talented candidates with all levels of experience to help us handle our growing business. You don't need a technical background either - if you're the right person, we'll provide all the training needed for success in sales.
As an account manager, you'll be based in one of our 6 sales facilities, where you'll do most of your work by phone, fax, and e-mail. You'll work from a list of accounts and prospects we'll provide to you, accompanied by campaigns to give you a reason to call and your customer a reason to buy.
For jobs that don't involve direct selling, we strive to offer competitive salaries in all areas. After joining our team, you'll get periodic reviews and opportunities for raises. It's in our interest to build a staff of long-term employees, and we recognize that compensation is as important to satisfaction as doing a job that matters. Stay with us, and you'll have chances to build your earnings through stock purchase plans, retirement savings, employee discounts, and others. See our benefits page for more details.
At PC Connection, Inc., we're not just about selling products. We're about developing careers and people, and we're passionate about our ongoing training and career growth. We believe that continually challenging our employees through internal placement will increase your motivation and growth. Current openings are posted throughout the company, and we encourage employees to bid for them. As the saying goes, your success is our success!
We aim to foster a professional sales culture, but there's still room for you to be an individual. In general, the environment is loose but not informal. The most important thing is that we expect employees to treat each other with courtesy and respect.
Our standard business hours are 8:30 AM to 5:30 PM, though many departments require coverage outside of working hours. In terms of dress code, appropriate business casual is the goal in all facilities. This means you're not required to wear a tie (though a few of us do), and that suits and dresses may be replaced by dress pants, collared shirts, khakis, etc. Inappropriate attire includes jeans and denim material, sneakers or boots, sandals, t-shirts and shorts, or workout clothes.
Annual sales have topped $1 billion since 1999, and we've posted a profit in each of those years. In 2001, the entire technology sector experienced a downturn, causing sales to slow significantly in many categories. But the potential for future growth in our business remains promising, and we've continued to make strategic investments to be in a good position to win new customers going forward. Our segment remains very competitive, but we have a loyal customer base, great brand equity, an ever-expanding product line, and the tools to capitalize on renewed growth in the tech sector.